Tesla Motors Careers – Field Technical Specialist

Job Description:

The Tesla Field Technical Specialist position requires someone who is flexible, proactive, highly organized, and hard working. Individuals should have a passion for and understanding of electric vehicles and Tesla’s mission. Must have outstanding technical, communication, presentation, and organizational skills, while demonstrating a positive and professional approach.

Job Responsibilities:

• Intercept and resolve technical escalations that would normally need to be resolved by specialized Service Engineers.
• Report critical issues and help create potential improvements with Engineering
• Responds to situations where service technicians or product support has failed to isolate or fix an issue
• Work directly with the field to reduce and eliminate systemic technical causes of vehicles aging in service.
• Create, edit, and improve technical articles and other service reference systems at Tesla.
• Experience and ability to generate field reports of a technical or operational nature.
• Engage in technical training and coaching to the field by providing the latest diagnosis product changes and information.

Job Requirements:

• Experience in diagnosing hardware and software systems. Previous roles performing field or remote support of complex software or hardware, like in the role of a field or remote application engineer, is extremely beneficial.
• Experience with Python, C/C++ or an equivalent scripting language are a distinct advantage.
• Automotive Service Technician background required.
• Experience using Linux based operating systems are required.
• Degree or Certificate from a University/College program in Automotive Technology or the equivalent in experience, as well as evidence of exceptional ability.
• Ability to solve unique software and hardware problems which may not have been encountered before.
• Understanding and application of electronics and electrical theory required.

Job Details:

Company: Tesla

Vacancy Type: Full Time

Job Location: Vancouver, British Columbia, CA

Application Deadline: N/A

Apply Here

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